Tips for Campus Neighbors:
1) Get to know your student neighbors before bad things happen! Having basic information (even names and contact info) about your student neighbors is helpful. Welcome student neighbors. Acknowledge their rights and set expectations and encourage good communication and responsible behavior.
2) If inappropriate behavior happens that disrupts your life and you suspect that University of Oregon students are involved:
a. If the incident is in progress, call the Eugene Police Department (911 in an emergency, 541-682-5111 for a non-emergency incident). Eugene Police Department (EPD) and University of Oregon Police Department (UOPD) each have criminal enforcement authority in the neighborhoods. If illegal activity is suspected (excessive noise, underage drinking, trespassing, illegal parking, etc.), call EPD, even if you think the issue isn’t large enough to get their immediate attention. A report gets the incident on the record and EPD can track patterns.
b. Within 24 hours of the incident, report the incident to the University of Oregon “good neighbor” hotline by emailing goodneighbor@uoregon.edu. Make a report even if you don’t know for sure that UO students are involved and even if you don’t know any names. Include:
• Short description of incident
• Time of incident
• Location/address(es) of incident
• Names of any students involved if you have them
• Any contact you had with students or landlords before, during or after incident
• Please include if EPD was called.
WHAT WILL THE UO DO WITH THIS INFORMATION?
1) The UO Office of the Dean of Students, UOPD, the office of Community Relations, and the InfoGraphics Lab will receive and track this information.
2) The UO is committed to addressing issues of inappropriate student behavior and improving relationships in campus neighborhoods. We have implemented strategies to do the following: a. Support the building of positive relationships between long term residents and student neighbors.
b. Document incidences and track patterns.
c. Respond as frequently as possible to incidences, especially when we can confirm that university students are involved. A team from the UOPD, Office of the Dean of Students, and Office of Government and Community Relations will contact students, share expectations, offer resources and encourage positive behavior.
d. Regularly attend neighborhood association meetings and be available to discuss incidences and patterns.
e. Work collaboratively with the Eugene Police Department, which has enforcement jurisdiction in off-campus neighborhoods.
STEPS TO REPORT NOISE CONCERNS:
Our goal is to help remedy situations and serve as a conduit of information between UO Athletics and other campus units that are creating noise that is a concern to neighbors. We welcome you to use UO Community Relations as a point of contact if you are experiencing noise that interferes with conversation outside or can be heard through closed windows and doors inside. Please share the following using the contact information below:
1) The date and time at which the noise can be heard
2) Your location when hearing the noise
3) The type of noise (music? Announcements?)
We will share specific details with UO Athletics or other units to help address the issue. Thank you for working with us to improve these situations.
For more information or to share comments, contact the following staff:
Office of Government and Community Relations: 346-5020 or email: gcr@uoregon.edu
Matt Roberts, Sr. Director of Community Relations
Larissa Ennis, Assistant Director, Community Relations
